Accenture is hiring Technology Support Engineers for its Navi Mumbai location. This opportunity is ideal for freshers and early-career professionals (0–2 years) with hands-on experience in Microsoft Windows Desktop Management and an interest in building a career in IT support, incident management, and enterprise operations.
📌 Job Overview
| Details | Information |
|---|---|
| Company Name | Accenture |
| Job Role | Technology Support Engineer |
| Job ID | ATCI-5366571-S1954086 |
| Job Category | Software / Application / Cloud Tech Support |
| Job Type | Full-Time |
| Experience Required | 0 – 2 Years |
| Job Location | Navi Mumbai, Maharashtra, India |
| Required Skill | Microsoft Windows Desktop Management |
| Education | 15 Years Full-Time Education |
💰 Expected CTC (India)
| Experience | Expected Salary |
|---|---|
| 0–1 Year | ₹3.5 – ₹5 LPA (Estimated) |
| 1–2 Years | ₹5 – ₹7 LPA (Estimated) |
Note: Salary is an estimated range based on market trends and similar Accenture roles. Actual compensation may vary depending on skills, interview performance, and internal policies.
🧑💻 Job Description – Technology Support Engineer
As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components to ensure operational stability. You will work closely with service management teams and vendors, create and implement Requests for Change (RFCs), and maintain knowledge base documentation to support efficient troubleshooting and service delivery.
🔹 Key Responsibilities
- Resolve incidents and service issues across enterprise systems
- Ensure operational stability of desktop and business applications
- Create, implement, and track Requests for Change (RFCs)
- Update and maintain knowledge base articles
- Collaborate with vendors and internal service management teams
- Participate in problem-solving discussions
- Assist in documenting processes and procedures
- Support the continuous improvement of IT support operations
🛠️ Required Skills & Qualifications
🔧 Must-Have Skills
- Proficiency in Microsoft Windows Desktop Management
- Strong understanding of desktop troubleshooting techniques
- Experience with incident management systems & ticketing tools
- Familiarity with remote desktop support tools
- Ability to explain technical issues to non-technical users
🎓 Education & Experience
- Experience: 0–2 years in Windows Desktop Management or IT Support
- Education: 15 years of full-time education (mandatory)
🎯 Ideal Candidate Profile
- Strong interest in IT support and system operations
- Willingness to learn and grow in a fast-paced environment
- Good communication and documentation skills
- Ability to work collaboratively in team settings
- Customer-focused mindset
🏢 About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With operations in 120+ countries, Accenture helps organizations build their digital core, optimize operations, and accelerate growth.
Accenture is known for:
- Strong learning & certification programs
- Global career opportunities
- Inclusive and diverse work culture
- Cutting-edge technology exposure
🌍 Work Location & Environment
- Location: Navi Mumbai
- Corporate IT support environment
- Equal opportunity employer
- Focus on continuous learning and upskilling
📝 How to Apply for Accenture Technology Support Engineer Job
Interested and eligible candidates can apply online through the official Accenture careers portal.
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- Salary details are indicative and subject to change
